🚚 Shipping Policy
Thank you for shopping with Cherry Charms! Here's everything you need to know about how we ship your orders.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Once dispatched, delivery typically takes 4–7 business days depending on your location within India. Remote or rural areas may take slightly longer.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order weight. We occasionally offer free shipping on orders above a certain amount — keep an eye out for promotions!
Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this to track your package in real time.
Packaging
All Cherry Charms orders are carefully packed to ensure your items arrive safe and beautiful. Our packaging reflects our kawaii aesthetic — because unboxing should be as delightful as the gift itself! ✨
Damaged in Transit
If your order arrives damaged due to transit, please refer to our Exchange & Return Policy and contact us within 24 hours of delivery with your unboxing video.
Important Notes
- We currently ship within India only.
- Please ensure your delivery address is correct at the time of placing the order. We are not responsible for delays or failed deliveries due to incorrect address details.
- Cherry Charms is not liable for delays caused by courier partners or unforeseen circumstances.
For any shipping-related queries, feel free to reach out to us. We're happy to help! 💗